Aula Virtual Functions
Even in the case of clear, stable and common purposes, all design is subjected to a series of tensions that need to be resolved. Resolution of these tensions do not depend on only the objectives that guide the design, but also a series of context variables, among which can distinguish the type of organization, the situation in which is found and the degree of governance that she presents (understood as the relationship between controllable and non-controllable variables of the situation (Matus1987), the characteristics of the members and their level of commitment and involvement. The resolution of these tensions is dynamic: changes with the modification of the objectives and context variables. There is no perfect design and there is no design that does not suffer modifications, and even demotions, in the process of its implementation. There is no design which leave pursuant to those involved, even where there is among them a community of purposes in relation to the design. There will always be individual interests affected by the design.
The uniqueness of the design is to try to reconcile the interests at stake. Try to say linguists, is an expression of defeat early: but even if you know to do so, designer of organizations in organizations can not try such conciliation, because it is not objects but to interventions that involve people. The above, appointment Schvarstein, make the design on the one hand, a white mobile, and on the other hand, a product that will be always questioned. From there fairly challenging edges that are presented for its resolution. Considered, the design activity is explicitly tied to architecture and graphic design and ‘ products. In relation to the Organization has focused traditionally on the design of structures and processes, understanding by such determination of forms which adopt the relationships between roles and workflows that transform inputs into outputs.
In addition, remember that structural approaches have been generally restricted to the organization by products, functions or markets, based on a single logical hierarchies (pyramidal) or dual (matrix), the connection networks, the relationship between line and staff functions, functions in direct contact with customers and support functions and other related matters. Recently, the activity of design has become more explicit aspects sociodynamic of the Organization, which had generally been addressed implicitly. In this way, issues relating to human resources processes (selection, induction, training, development and promotion of persons), to political systems and systems has been included (relations of power and authority, resolution of conflicts and disputes, coalitions), symbolic systems (culture, myths, rites of initiation and passage, stories and narratives). Indeed, considerable attention has been, says Schvarstein, in the design of the processes of change in the Organization, look that can not be neglected. * Postgraduate teaching, specialty program in quality and productivity management, Universidad de Carabobo. Engineer, Exatec annotations of the Chair managerial topics modern, of program management for quality and productivity, Faces, University of Carabobo postgraduate Area.
