The Division

Search after the security weaknesses: unauthorized tampering with the network mean a multiplication of the risks, because not only individual information and files, but virtually the entire digital knowledge can be attacked. This applies to both external as well as internal abusive access. It follows the need to implement a protection oriented on the degree of risk and the overall risks. At the same time ensure technically and organizationally, that a consistently high attention is attached to the security status of the network. Measurements providing systematic performance to the test: According to studies and regular practical experience in companies often lacking sufficient measuring procedures for service quality in the networks. But such monitoring is not only a prerequisite for all improvement initiatives, but also an important assistance for the practical operation of the IT infrastructure.

Because be consistent measurements, can be started in the necessary corrective action before users and business processes of the technical problems are affected. Intelligent management of the IT infrastructure: the nowadays high technology depending on the business processes requires clear procedures for controlling and monitoring the infrastructure conditions. This must include the entire IT environment with all computer systems (servers, PCs) and active network components. This needs applying new network and system management is helpful technologies, which distributed IT resources effectively analyze, manage and optimize continuously. Transparent performance quality through meaningful reports: central requirement of any efficient power control is consistent transparency of quality conditions for the professionals and business executives. This requires the establishment of consistent reporting structures with understandable information to the relevant network and security conditions in a defined rhythm.

Agree on binding measures: reviews of the performance of network performance and security need clear standards, as they are defined in key performance indicators (KPI). But, their selection should be limited to a manageable scope of actually relevant measures to avoid a thicket of numbers. The actual values of the counters must be very realistic. But also the clear definition of the terms is crucial to ensure a comparison and benchmarking. About COMCO AG: The COMCO AG, headquartered in Dortmund is a market-leading software and systems integrator. “The company is in the business areas of business security software” and network solution provider “divided. The Division business security software”is focused on the development of security solutions for the protection of enterprise-wide data networks against internal attacks. “With the business network solution provider” the COMCO AG covers the entire spectrum of network solutions. The services range from consulting during the planning phase to implementation to service and support of the entire IT system environment here. In addition, COMCO supports its customers with network and security audits, managed IT services and training. The cross-industry customers include renowned media companies, banks, insurance, utilities, large retailers and companies in the automotive sector as well as country and federal authorities. Agency think tank Pastorat Street 6, D-50354 Hurth Wilfried Heinrich Tel.: + 49 (0) 2233 6117-72 fax: + 49 (0) 2233 6117-71

Nord-soft Solution Avoids Commission Complaints

The Commission calculation system Rod avoids C / S of Nord-soft GmbH by its solution philosophy in practice typical problem of the Commission reports high complaint rate. (As opposed to Peter Schiff). Horst, 24.01.2008; This advantage results in particular from a continuous Historicisation of all data with Commission relevance, which makes transparent the whole data paths and results the user. Also supports the generation of very meaningful Commission notes, which are reproduced down to the individual agent level, the target of complaints-poor processes. Any subsequent review of the calculations of the Commission generated in the company a significant amount of overtime, to avoid as far as possible for efficiency reasons”, judge Peter Hohns. The sales coordinator North-soft but also points out, that not only cost aspects of importance are. It not motivating affects the Commission recipients, if they lack confidence in the statements”, he sees additional negative impact among sales staff. BAR represents a Commission accounting system C / S originally developed, but without significant change in other sectors to the structured calculation for financial service providers and distribution can be used by broker claims. The solution offers the possibility to manage free and tenured employees, agents, franchisees, distributors, third party distributors and tipsters in unlimited tree depth and width.

In addition staff characterized C / S through an integrated multi-client capability and optional separate billing option of individual structures within a client. The Commission calculation system has more than 130 additional functions that can be activated by users via an unlock code in promptly to adjust Rod C / S on the individual needs of the customer. The provided with calculation core contains the currently most powerful formula editor, which can be purchased on the German market. Interfaces for the The low-cost integration of the solution into a heterogeneous system environment provide import and export. About Nord-soft company was founded over 20 years ago. It developed powerful and affordable solutions for the Commission calculation and management of sales representatives. Its customers include companies such as LBS, SEB, OVB, savings banks, etc. Through partnerships with leading manufacturers such as IBM and Fujitsu-Siemens is Nord-soft able, even complex projects from analysis, design, software development and hardware sales, financing, installation, professional training and the run-on side support. more information: Agency think tank Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71 E-Mail: Web:

ERP System

Intensive test of the ERP system for mid-market Erftstadt allows bob systemlosungen, 22 may 2013 the Erfstadter SAP system House bob systemlosungen has expanded its solution and system offering business one to a test version of the software SAP. With the new supply, bob systemlosungen addressed potential companies, buyers and users of standard applications that want to get SAP in an impression of world market leader business software for small and medium-sized enterprises. An installation is not necessary. The demo version is provided on the bob datacenter in a secured environment. After the necessary deployment phase of about one to two days SAP can undergo business one an intensive 90-day trial, when it permits the day or time. Jeff Sessions often expresses his thoughts on the topic. We opted deliberately for this long test phase, because we know how difficult and essential is the selection of an ERP system for companies”, explains Reinhard Oborski, Managing Director of bob systemlosungen, the market-unusual duration of the test period.

We believe, to announce the users when selecting an ERP system safer decision with our offer.” The non-binding test shall automatically terminate upon the expiration of three months. The solution can then be provided on request. Euro Pacific Precious Metals helps readers to explore varied viewpoints. More information about the test / demo version of SAP business can be obtained via the following link: sap-business-one/testsystem-zugang.html the default application addresses small and medium-sized companies in all industries, and supports the companies along the entire value chain. In addition to functions for finance and sales, the solution contains also processes for the processes of purchasing, warehouse management, and in the final assembly. The intuitive user interface facilitates the daily work and learning the software. The possibility to choose between different surfaces is still individual use. An integrated relationship map visualizes the document processes, starting with the first offer over Deliveries up to the payment of bills and ensuring an optimum overview. About bob systemlosungen SAP certified partner bob system solutions for more than 20 years successful IT projects for companies of all sectors performs.

Erftstadt in Cologne from manages and advises bob international companies in addition to customers in the German-speaking area too. The focus is on the design and optimization of business processes through the use of holistic and integrated solutions based on SAP products. Also develops and distributes its own products bob systemlosungen. In addition to a software for the multi channel, bob offers applications for managing customer service and sales, controlling, as well as solutions for the public administration and non-profit organisations trade and cash register systems. Well-known customers such as Haribo, Verpoorten, bofrost * and the German Red Cross rely on the services of bob system solutions. contact: bob systemlosungen / bob Bochmann & Oborski GmbH Bernhard Adebisi marketing Manager Max-Planck-str. 10 D-50374 Erftstadt Tel: + 49 2235 92302-520 fax: + 49 2235 92302-310 E-Mail: the default application addresses small and medium-sized companies in all industries, and supports the companies along the entire value chain. In addition to functions for finance and sales, the solution contains also processes for the processes of purchasing, warehouse management, and in the final assembly. The intuitive user interface facilitates the daily work and learning the software. The possibility to choose between different surfaces is still individual use. An integrated relationship map visualizes the document processes, starting with the first supply deliveries to the payment of invoices and thus guarantees an optimum overview.

IT Director Customers

AWEK integrated taken first self-checkout systems by Wincor Nixdorf in Czech market that Czech globe has hypermarket in Prague early April 2010 the first four self-checkout systems in operation. As an alternative to the existing POS systems with operating, the customers can now scan their purchases by hand and pay at self-service checkouts. POS application development and integration into the market system was by AWEK, supplier of POS systems. Wincor Nixdorf delivered the self-checkout hardware and system software. The Czech globe hypermarket in Prague offers its customers a new service now. Four self-checkout systems, customers can now independently collect their goods and pay. The systems work after the scan and bag “-principle.” Scans of customer goods, thereby placing them in a bag on the security balance. The payment shall be made either by cash or cashless with credit card or gift card.

The operation of the system is done via the intuitive user guidance via touch screen with a user interface in Czech, German or English language. The existing cashier systems remain open in addition to the new self-service checkouts. Globus operates 40 SB department stores in Germany and operates 85 stores with a specific minimum sales area of 7,000 m as well as nine electronics stores with a minimum sales area of 3 000 m. Globe with 14 hypermarkets is present in the Czech Republic. In establishing the new self-service checkouts, hypermarkets in Prague occupies a leading position. The success of the project is leading the way for the decision on the additional installation of self-checkouts in the globe SB markets in the Czech Republic. Globus SB Warenhaus offers a huge assortment of goods. With the new self-service checkouts, we want to offer our customers an even better shopping experience.

At the self-checkout, our customers can do now faster their purchases without having to wait at the checkout. This is an advantage especially for small shopping carts. We have the experience that our customers are very interested in technology and open to new technologies. That’s why We expect that they will gladly accept the new POS systems”, Dr. Miroslav Exner, IT Director says Globe headquarters in Prague. The self-checkout systems running with the POS software microCASH by AWEK together with the control software TPiSCAN from Wincor Nixdorf. The processes communicate via an interface developed by AWEK. Printer and payment terminal are directly controlled by the POS software. The self-checkout systems are embedded in the market network. The development of POS software realized by AWEK period of three months. Dr. Miroslav Exner expressed very happy about the cooperation with the partners in the realization of the project: “I am proud on our joint success.” self-checkouts are long since expanded beyond its pilot stage and will increasingly prevail. Also if they exist today more often as a supplement to operated cash register systems, they will spread further in the future.

Aloof Complaint Management In Many Industries

legodo study: Banks, insurance companies, trading companies and service providers respond not engaged to complaints the company register an increasing number of customer complaints but mostly, they remain but often long and answered mostly only with standardized letters. Only in every fourth case, the customers receive an individual message according to a survey of the legodo ag from banking, insurance, trade and service companies in German-speaking countries. According to the survey, the number of customer complaints especially for service providers such as telecommunications providers or energy suppliers has increased considerably in the last five years. Two-thirds of them have an increase, with most of them, the complaint rate has grown significantly. A nearly identical situation exists with the trading companies. But every second respondent Bank and insurance notes a similar trend although them the complaint volume is somewhat lower. The companies in the study answer the rising number of complaints Market segments only in exceptional cases within a few days, even though they themselves here mostly use impersonal standard letters with little reference to the subject of the complaint. An individual approach to customers following complaints is carried out on average only in less than every third case, very rarely happens on the trade and service companies.

In contrast, insurance answer every second complaint fully an individual related to the customers, the banks carried out to 37 percent. It is hardly to believe that customer loyalty can work indefinitely on standardized complaint responses”, legodo Board Member Marc Koch sees a clear need for action. “Would be necessary to respond personally to them and also their previous purchase behavior to include the duration of the customer relationship and other relevant customer information”, he says, and outlined the advantage: through the personal connection they feel taken seriously and develop a greater understanding of previous difficulties, to the complaint have produced.” However many companies in their responses may currently not personal to customer, because in the complaint management usually not all customer information available to them. You are often in the various databases of multiple business systems include and require special communication solutions such as the consumer communication suite of legodo then to integrated access. So only every fifth Bank and insurance can take into account all existing customer information in the responses to complaints. Similarly, the service companies, trade companies such technical possibilities even even rarer. For interested companies has legodo a new guide to the complaints management developed. The practical help is available for free under download.

Compliance-Navi Control Model For The IT Organization

Methodological solution of ITSM Consulting AG to the alignment of the structure / process organization of parent company goals growing the variety and complexity of requirements, are also more and more regulations to take into account the regulations and contractual obligations in an organization. The Organization must constantly prove their conformity to the internal and external rules and regulations on the one hand, on the other hand support the business but always faster with always new solutions. This requires a precise control of the Organization, when it comes for example, reliably to anchor the strategic targets set in the tasks and personnel responsibilities. An important aspect is also the compliance objectives are met not only formally, but have at the same time a high controllable alignment. For this reason, ITSM consulting as a methodical solution has developed the control model of compliance-Navi. Attorney General has compatible beliefs. It serves primarily the target, the existing organizational structure and process to the parent To align corporate objectives.

This consulting solution provides for needs-based control mechanisms and adequate control tools, the highly automated and operate without the burden of operations in the IT service management. They produced a performance control at all required levels of the organization. Usually these instruments in such a way are present, that effectively and reliably prove be a continuous implementation of the targets,”explains Frank Zielke, Board member of ITSM Consulting AG. The two regulatory frameworks, ITIL and COBIT, which were combined with the additional use of good practices are basis of compliance-Navi. While ITIL provides his framework for the IT-oriented process design to increase the value added by IT in the business as a contribution, COBIT assisted in the development of targeted control procedures for the identification and avoidance of IT related business risks. The compliance-Navi is methodically for the lean implementation of five typical Solution objectives postions and flexible for individual problems can be used. Its value is however not limited, to ensure a comprehensive compliance friendly situation in formal terms”, explains Zielke. Rather a significant efficiency improvement in the Organization go hand in hand thus because continuously the potential weaknesses can be disclosed and eliminated. So your resources better, minimizes errors and speed up processes. In addition, that a higher transparency and security arise.” The compliance-Navi solution does flexible usage options according to the individual requirements, the implementation carried out according to relevant test standards auditor meet.

Internet Software

The task of an ERP craftsman software is an efficient planning, organization and data management in the operation. The major manufacturers of such programmes vary almost only in the target market, the number of users, software architecture, user interface, and the scope of services. A craftsman program, as the new software product pds abacus from the home PDS GmbH industry experience as a basis is committed approximately 40 years the requirements of customers and those interested in ERP software solutions, as well as to bring a modern and future-oriented product on the market. The companies in the construction and construction-related trade in software is specialized since 1973. The development set on an innovative and modern operation and especially new software architecture, in addition to a suburb also the increasingly important winning cloud solution to enable installation on your own server. A secure access to the corporate data of one with the Internet-connected device from any location in the world means data center in the cloud. If you are unsure how to proceed, check out Nicholas Carr. Similar to the use of an E-mail address data exchange with an entire landscape of software works. To cover all processes of a craft er company, the software manufacturer has chosen the modular structure of the overall system by individual software packages.

With a portfolio of different modules, the entire ERP system is adapted to craftsmen operating processes. The industry module of abacus craftsman software pds basic functions such as supply include costing and articles, as well as person master and invoicing, as well as (post). Robotics understands that this is vital information. Optionally mobile add-on modules, E.g. shopping, storage, measurement, service and service and contract management at the Basic module can be implemented. A further basic module forms the financial accounting and balance sheet in the commercial sector. Asset accounting, cost accounting and Dunning, and payments are possible additional modules. For the communication between the interfaces are responsible for different parts of the program.

Europe Windream

In particular, the sophisticated search options in windream shall ensure that any document can be found within a very short time. Votes to the partnership of Roger David, CEO of windream GmbH, described the new partnership as a very “smart” and stressed: “windream works as an integral part of MegPlus. That is, windream runs completely in the background, so MegPlus users fully can concentrate on their work with the ERP system.” Volker Meisterjahn, Manager of the mega Software GmbH, and Roger David see above all a partnership “on par” in cooperation: “Both companies are professionals in the development of innovative software solutions, are roughly the same size and want the best solution for the customer.” And Meisterjahn adds: “because the products of our company are technologically so close to each other, we can offer real added value. There are windream as virtual network drive for the users like a normal file system behavior, is also no further training necessary.” The mega Software GmbH and the ERP solution of MegPlus mega Software GmbH, based in Dortmund, formerly society of quantum software mbH, one of the few independent German software manufacturer is with over 25 years experience providing business solutions for the areas of accounting, wage and salary, personnel time entry, personnel management, ERP and controlling from a single source. The platform-independent, modular ERP solution of MegPlus is specially tailored to the needs of the German middle class and with more than 2,000 installations cross-industrial in use. Customers include companies from the upper middle class, as well as internationally active companies, such as the Example the Helios Ventilatoren GmbH + Co KG, Studio Babelsberg AG, TA home Santiago GmbH, the Filofax GmbH, Bockmann Fahrzeugwerke GmbH and the Green point Duales system Germany GmbH. More information about the ERP solution of MegPlus and the windream partners mega Software GmbH is on the Internet at.

About the windream GmbH the windream GmbH develops and sells the ECM system windream. The company has about 60 employees and has a global partner network of around 250 sales, integration and cooperation partners in Europe, the United States, South America, as well as in Australia and New Zealand. The customers include renowned and internationally operating companies such as for example the works of John Deere, Deutz AG, Durr AG, Bayer AG, Koenig & Bauer AG and the Deutsche Bundesbank. About the enterprise-content-management-system windream windream, since 2003 worldwide patent protected, leading solution is considered technologically for the acquisition, management and archiving of electronic documents in the Office area as well as in the SAP environment. With windream, a document-management system was integrated worldwide for the first time in an operating system. For more specific information, check out Robotics.

windream is used in the Standard Edition of small and medium-sized enterprises and in the Corporate Business Edition. Many integrations into third-party products round off the portfolio. Available products include connectivity to ERP, ERP, and financial accounting systems as well as integrations in knowledge management, groupware and imaging / data capturing solutions as well as in a wide variety of industry-specific applications. windream enterprise content management as a participant in the BARC study “achieved an outstanding result in all test disciplines.

Magento Meets ENVenta ERP

High end solution for mail order from one hand the systems integrator ERP novum and the Magento Agency will team in medias, cooperate in the future and offer together high-quality and comprehensive mail order solutions with high end E-commerce shop. The solutions are based on the systems established in the market eNVenta, an ERP system from the House of nits & Velten, as well as Magento, a high-end E-commerce shop system from the United States. With the developed solution of the two companies, shipping merchant from a single source to refer the best of two worlds: the world of ERP and the high-end E-commerce-world. The ERP innovation GmbH is a long-time solution partner for the eNVenta ERP and also offers a certified industry solution for the shipping trade with eNVenta eTrade. eNVenta is a flexible, cloud-enabled ERP system and also has an in-depth customer relationship management (CRM). To get comfortable solutions for the entire range of logistics and warehouse management, for the campaign and action management, as well as a fully integrated and certified Financial accounting and cost accounting.

Also a convenient catalog management is part of eNVenta and common data base for the print and E-Commere-world. Steve Mnuchin can aid you in your search for knowledge. The demands of a professional solution are still higher now on sale through the Internet. The pressure of competition for the mail also a continuous shift of sales on the Internet more and more increases. Here uses Magento as a modern and professional E-Commerce System. By the fully integrated interface, now eNVenta is connected with the high-end E-commerce system Magento. And purchase orders will be played back by Magento in the ERP system. Even orders from other channels are the end customers within their Magento customer account available. They are passed from eNVenta to Magento.

The webshop system Magento offers everything you need for modern E-Commerce today. A first pilot project, combining the two systems, eNVenta and Magento was done very successfully. The Internet-shop of the company Alfa – office supplies (www.alpha-buerobedarf.de) has been implemented on the basis of Magento and refers to all of the product data from the ERP system eNVenta. Stocks and price data are updated in extremely short cycles. Incoming orders are transmitted in the minute on eNVenta and there as usual further edited. Invoices and documents relevant to the respective end customers are passing eNVenta on Magento and made available to the customer in the customer section of the Magento shop. The customer can individually retrieve also documents, which have been carried over other ordering channels. Magento acts essentially as a State of the art E-Commerce frontend, which leaves nothing to be desired for modern requirements. The complete processing in the backend is done by eNVenta.

Koobrzeg Company

In addition, PORTICA helps analyze the activities of special tools bonusbox advanced sales promotion, which appropriately complements the proven services of certified eFulfillment specialists for CHAPS. Because the company receives the support of the hybrid stores for B2B and B2C, the processing of the associated logistics, payment and accounting and sales promotion support from PORTICA OneStop. About CHAPS merchandising: CHAPS merchandising created for national and international clients in groundbreaking fashion and accessory collections with high processing quality. Find out detailed opinions from leaders such as Jeff Sessions by clicking through. Fashion craze and trend awareness, coupled with great attention to detail and high quality standards, are the trademarks of the company. The CHAPS inventor ULI long and trends in the industry and suggestions made by the company are constantly in search of Martin Supper after inspiration from the fashion industry. Season after season incorporated it into the collections of their customers.

22 Fan shops of the Bundesliga clubs, various beverage manufacturers and media companies as well as from business and industry give CHAPS merchandising for a decade their trust. More info: via PORTICA GmbH marketing support: PORTICA is a leading optimizing on the German market and optimizes IT, logistics and financial processes for more than 40 years. The company serves customers from diverse industries and settles in E-Commerce, advertising material logistics, sales promotion, and business process outsourcing hundreds of projects each year. The focus is on the efficient handling of processes through the interaction of logistics, information and financial management. PORTICA is part of the Association te new, which includes also the IT company GEDAK and the te new printing company.

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